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Well, so far, I got through to Vibox just after 10am, and they agreed that the problem is probably the PSU. I've a collection of the unit scheduled for today (which is impressive considering I rang them today) and that should happen before 5pm.
The idea is that they will replace the PSU, check it all again, and send the machine back to me within 5 working days. If there is something else wrong with it, they will fix that and if the HD has a problem, they will warn me. (I hope that's not the case, and I don't think it's likely as I do think it's the PSU.)
We will see how that all works out.
But the lady I spoke to on the phone was fine with it all. No quibbles at all. So score one to Vibox so far.
The idea is that they will replace the PSU, check it all again, and send the machine back to me within 5 working days. If there is something else wrong with it, they will fix that and if the HD has a problem, they will warn me. (I hope that's not the case, and I don't think it's likely as I do think it's the PSU.)
We will see how that all works out.
But the lady I spoke to on the phone was fine with it all. No quibbles at all. So score one to Vibox so far.