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Saturday, March 10th, 2012 01:54 pm
The situation with my desktop is getting worse. Now I have blue screens of death popping up and the big question as I see it is do I cut to the chase and reinstall Windows now, or fiddle about with it some more.

Thoughts from those who know more about computers that me - is this a lost cause or is there in any mileage in continuing to play with it?

ETA: I ran the diagnostics software which came with my PC and that indicates that it's an error on the hard drive, for which the only fix is to reinstall the OS. Botheration! I was hoping to avoid that.
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Saturday, March 10th, 2012 02:04 pm (UTC)
It does sound as though your "speed-up" utility might be a real nasty. I'd physically remove it from connection to other computers and the internet in case it's phoning home.

Do oyu have any restore points that you set before you installed it? Windows makes some automatically from time to time and should have before any major software installations. System restore removes driver changes and installed programs but leaves your data intact. You should be able to access system restore from safe start up.