Sometimes...

[lexin]

Sometimes the help files for computers are maddening. I found one which started

"Problem: You cannot print" and then went on to say, "You may find it easier to follow the steps if you print this article first."

Are they for real?

Comments

[oursin]

Yes, it's like the instruction when you're having connection problems that tells you to go online to find the solution. WTF.

[lexin]

True, I've come across that a few times. I mean, it's possible if you have another option to get online with (I have an iPad with cellular connection) but it is not always the case.

[gattagrigia]

Unfortunately, not a new problems. Back in the last millennium, there was a new microfiche reader in the office. It came with instructions, on microfiche.

[krait]

Haha! I suspect they are, indeed, for real.

Much like the time I called for assistance because my internet wasn't working, and got a cheerful reminder - every 1.5 minutes! - that "you can access our Help services online at [web address]!"

No. No, I cannot. I am calling you, Company Who Provides Internet, because I am not able to get online! Stop rubbing it in, that's just rude. D:

[marahmarie]

Seems I've been dragging this out a lot lately:
https://i.stack.imgur.com/EtNFh.jpg

Also, when the electric or cable company I call tells me to visit them online at www.westealurmoney.com when of course I can't - or simply won't (like everyone has a working cellular connection or wants to visit their freaking website even if they do. Maybe their website looks and works badly on the phone. Whatever.)

[lexin]

Bit like the rules on using the computer at my former employers, which were on the computer.

[lexin]

Oh, yes, I've had that, too, with my ISP.

[lexin]

Very funny!

[marahmarie]

I love stuff like that. If I had the time I'd have another blog that posted nothing but similarly outrageous Windows error messages.