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Thursday, May 2nd, 2024 06:45 pm
It took me 250+ calls to finally get through to the North Wales Dental Helpline. And an hour from getting onto their telephone line to speaking to a person.

I now have an appointment to see a dentist - but in Rhyl (60 miles away) on Saturday. Really inconvenient, but as it was the first appointment offered I took it.
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Thursday, May 2nd, 2024 09:07 pm (UTC)
That's so exhausting, not to mention painful, for you. Is it lack of staffing? (250+ calls, were you ready to stab somebody by the end?) Or a huge patient load? Or them hoping if they don't answer calls, people will just give up?
Thursday, May 2nd, 2024 09:54 pm (UTC)
Good grief! 🙀
Friday, May 3rd, 2024 08:41 am (UTC)
Good thing that you have an appointment, but WTF? It shouldn't be so hard. (But it is. :( )
Friday, May 3rd, 2024 09:36 pm (UTC)
I hope it all went well, and that you are now pain free and resting.
Saturday, May 4th, 2024 04:24 am (UTC)
Sheeesh. That's a collapsed system. Hope you get your issue solved at the first try :/.

Edited to add: more positive, relieved vibes.
Edited 2024-05-04 04:25 am (UTC)